Request Technical Assistance

This form can be used to submit a question to our technical support staff. Be sure to first check our Tech Notes and FAQs available at

Subject *

Email *

Country *

Message *

Product name

Product version

The product version can be found in the Embedded Workbench Help menu under About / Product Info.

Serial/License number *

If you do not know your license number, you can find it in your License Manager from the product list by double-clicking the line that starts with standalone or network.

If you do not have a license number, please contact our sales team at

VLP number

If you do not have a VLP contract, leave this field blank.

A VLP contract, or Volume License Program entitles users to, among other things, priority technical support. The program is explained in detail at





* indicates a required field.